fun) and reception. This list is not in the job description.
I remember at the beginning of my surgical leadership career, on a
very busy surgical day, having significant computer problems affecting
the center. I had left a message for IT support at the corporate office
(the center was partnered with one of the big players), and when they
called back to (finally) help, they asked me to put on the person who
manages IT. I asked them to hold, put the phone down for a moment,
and got back on and said something politely snarky to get the mes-
sage across that I wore that hat and they would need to work with me
and my basic computer skills to get the problem fixed.
New kids on the block
I recently worked with some new surgical leaders. Their capes are
A P R I L 2 0 1 8 • O U T PA T I E N TS U R G E R Y. N E T • 2 3
TO ORDER, LEARN MORE ABOUT OR
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Diversity Supplier. Some medical devices are not licensed for sale in Canada.
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