Outpatient Surgery Magazine

Special Outpatient Surgery Edition - Surgical Construction - March 2018

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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Consider the privacy of patients when they're registering. A door- way that leads to a couple cubicles off of the admit area is a nice touch. GI patients will be hungry and thirsty after their procedures. In your recovery room, you'll want to serve individually packaged saltines or graham crackers, and a juice box, bottle of water, or can of ginger ale or 7 Up. My last piece of advice: Visit a GI center — not a competitor! — to see what good patient flow looks like. If there's a traffic tie-up in the waiting room, you'll have a pretty good idea what caused it. OSM 6 2 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • M A R C H 2 0 1 8 Ms. Twiford (twifordconsulting@gmail.com) is the president of Twiford Consulting in Warminster, Pa.

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