Outpatient Surgery Magazine

A Drug Diverter Comes Clean - Subscribe to Outpatient Surgery Magazine - December 2017

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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1 4 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • D E C E M B E R 2 0 1 7 THE LONG AND LONELY WAIT Case Delayed? Let Pre-op Patients Know W hen did a pre-op nurse last check on that patient in bay No. 2? She's been lying there for 45 minutes with the curtain pulled around her. Maybe the sur- geon is running late or maybe a case is running long. Whatever the reason for the delay, nobody's told the patient because nobody's bothered to check in on her. On our satisfaction sur- veys, some of our patients who had longer-than-usual wait times in pre-op noted they felt like we'd for- gotten about them. We came up with a • TIME TO TOUCH BASE Tara Shelton, RN, checks the whiteboard to see when it's time to check on her patients at the Owensboro (Ken) Surgery Center. Lyzette Galloway, RN, CASC Ideas Work P r a c t i c a l p e a r l s f r o m y o u r c o l l e a g u e s That

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