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A Deep Dive Into Surface Disinfection - October 2017 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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How We Built a Positive Workplace Culture It takes a total team effort to turn around a toxic environment. W hen our surgery center staff grumbled more than they grinned and turmoil led to turnover, we exam- ined our workplace culture. We launched a program designed to boost staff morale and stem the tide of valuable staff members looking for work elsewhere. Here are the program's key elements that made our staff realize they had the power to make the changes they wanted to see happen. Air the grievances Creating a cultural identity can seem like an amorphous task that is potentially boundless in scope. Where to begin? Establish a baseline of your workplace culture by having every member of your staff com- plete a brief survey designed to reveal their thoughts on different aspects of their day-to-day experiences (outpatientsurgery.net/resources/forms). For example, our survey asked employees to let us know if they agreed with statements like these: • The work environment is pleasant, clean and organized. • Nurses, physicians and other staff members work as a high-func- tioning team. • Leaders support professional development. • There are an adequate number of experienced staff to care for patients. 1 2 6 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • O C T O B E R 2 0 1 7 Staffing Sherri Jones, MS, MBA, RDN, LDN, FAND • ATTITUDE ADJUSTMENT The perioperative crew at the University of Pittsburgh Medical Center quickly realized a happy staff translates into happy patients. University of Pittsburg (Pa.) Medical Center

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