Outpatient Surgery Magazine

OR Excellence Award Winners - September 2017 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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S E P T E M B E R 2 0 1 7 • O U T PA T I E N TS U R G E R Y. N E T • 6 1 I n a market domi- nated by 2 large health systems, The Surgery Center in Fort Wayne, Ind., has spent the past few years working hard to remain viable — and profitable. "It's been a culture shift in that we've all had to wrap our minds around the business of health care, not just patient care," says Brandy Miller, MHA, MSN, RN, CNOR, director of the ENT-only facility. "Our No. 1 priority will always be to deliver the best possible care for our patients, but we also have to keep a close eye on the bottom line. Otherwise, we won't be here." Since Ms. Miller arrived 3 years ago, the nurs- es and other staff have embraced multiple ini- tiatives that have positively impacted the bot- tom line. FINANCIAL MANAGEMENT This ENT Center Sees Strength in Numbers The Surgery Center of Fort Wayne, Ind., takes a team approach to purging unnecessary costs. • PAYING DIVIDENDS The center has boosted profitability by requiring patients to meet at least 60% of their financial responsibilities before surgery. The Surgery Center SM Sponsored by

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