3 4 S U P P L E M E N T T O O U T P A T I E N T S U R G E R Y M A G A Z I N E J U N E 2 0 1 7
phere. They also put great value in their job titles
and want to converse with coworkers directly
instead of exchanging strings of e-mails. Baby
Boomers like to be asked questions and prefer to
be coached.
• The 3 C's. Some staff management principles
hold true regardless of age. Be nice, smile, ask
questions, listen and be polite with staff. You set a
tone with your work ethic and values. Work hard,
stay optimistic and demonstrate an understanding
of the challenges employees face. Celebrate staff
accomplishments, no matter how small the
achievements might seem. Follow these 3 tips and
your employees will produce for you: be clear,
competent and focused, and have integrity.
OSM
1.800.998.5018
championchair.com
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