J U N E 2 0 1 7 O U T P A T I E N TS U R G E R Y. N E T 2 1
• Don't forget the art. Healing is an art, medicine is a profession and health care
is a business. As leaders, we have to consider all 3: the art, the profession and the
business. Not only are we treating patients to provide the best possible outcome,
but we must also have an eye on revenue and profitability. The piece that some-
times gets lost is the cultural aspect. Most of the people in our ORs got into this
business because they love taking care of others, so we have to work to maintain
a culture that emphasizes growth and freedom while minimizing the factors that
can lead to burnout.
OSM