Other factors
As noted, despite
the challenges,
most Outpatient
Surgery readers
are largely unaf-
fected by the
stress that's
inherent in their
jobs, and by the
long hours they
put in.
Enthusiasm
runs high, pro-
vided they believe they're fairly compensated for what they do (which
most do). How high? More than 80% of ASC readers say they either
love or like their jobs, and 73% of hospital readers say the same.
But in addition to work-life balance, a few other recurring themes
drag down those who are less enthusiastic. For starters, feedback and
recognition matter. OR managers want feedback as to how well
they're doing their jobs, and when they don't get it, morale suffers.
"I only hear about my performance once a year, at my annual evalu-
ation," says a Mountain States clinical manager. "There's never even a
'good job' in between, even though our ASC has amazing patient satis-
faction scores and employee engagement scores in the 75th per-
centile." A Midwestern administrator tells us, "I have no performance
evaluation, no thanks and no recognition."
Fortunately, the majority of readers say the feedback, support and
recognition they get is at least adequate. But again, the job-satisfac-
tion numbers take a huge hit for those who feel as if they're doing
5 0 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • J A N U A R Y 2 0 1 7
• RECIPE FOR HAPPINESS Becky Applebee, RN, ASC, is determined to enjoy life outside work, now that her schedule
allows. She and her husband, Michael, are into "elaborate cooking," as well as traveling and gardening.
Karen
Veilleux,
LPN
Michael
Applebee
