Outpatient Surgery Magazine

Heavy Duty - October 2016 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

Issue link: http://magazine.outpatientsurgery.net/i/736989

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2 6 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • O C T O B E R 2 0 1 6 Make Time for Face Time With Your Team Person-to-person communication is key to leadership, but given the weight of daily responsibilities, long-term projects and sudden demands that pile up at the leader's desk, it's no surprise that maintaining social contact with staff usually ends up pretty low on the to-do list. Here are a few ways to make yourself more accessi- ble and approachable in order to make sure everyone gets along. — Compiled by David Bernard • Board meetings. If your schedule's packed but you like having an open-door policy, post a dry-erase board on your office door to let your team know when your available times are each day. Then they can sign up to reserve slots for dis- cussing their issues without feeling that they'll be interrupting phone calls or other meetings when they drop by. • Chat and chew. If you'd like to keep the lines of communication with your surgeons and staff open and active, the offer of refreshment can often be a welcome incen- tive. Fill a bowl on your desk or a mini- fridge in your office with treats or cold bev- erages and let your team know they are welcome to them. Their visits may start conversations or make connections that bring previously unmentioned needs or concerns to your attention. Innovative Ideas Ideas Work That

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