Outpatient Surgery Magazine

OR Excellence Awards 2016 - September 2016 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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reviews the chart and shares the negative information with the staff members directly involved with the patient's care, with the goal of preventing similar issues in the future. Thanks to these initiatives, the center has seen its patient satisfac- tion scores go through the roof. "When there's better teamwork, the patients just feel safer and more cared for," says Ms. Apt, "and that shows in the survey results." — Kendal Gapinski S E P T E M B E R 2 0 1 6 • O U T PA T I E N TS U R G E R Y. N E T • 5 9

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