Outpatient Surgery Magazine

OR Excellence Awards 2016 - September 2016 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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5 2 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • S E P T E M B E R 2 0 1 6 P arkview SurgeryONE in Fort Wayne, Ind., makes sure its patients have an outstanding experience at their facility. But the key behind this excellent care is a pret- ty simple philosophy, says Jeffra Kinniard, BSN, RN, CNOR, ONC, the center's director of operations: "Teamwork between doctors, nurses and staff." The center created several committees dedicated to improving patients' experiences, including employee engagement, quality Awards Issue PATIENT SATISFACTION Simple Equation: Happy Staff = Happy Patients That's the formula for success at Parkview SurgeryONE in Fort Wayne, Ind. • A HAPPY TEAM Leadership at Parkview SurgeryONE knows that a happy staff equals happy patients. Sponsored by

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