and took care to try to answer all of the most commonly asked ques-
tions (and questions that should be asked) — everything from which
hospital entrance to use, to what to expect in pre-op, to how we moni-
tor vital signs. The whole project took about 6 months.
The feedback has been very positive. Patients can view the video on
our patient portal and on the web (osmag.net/Fx4TUb). Also, many
of our office practice nurses, whom we rely on to help educate
patients, say they, too, have a better understanding as a result of the
video.
Lizz Pincus, MSN,
MBA, RN, ACNS-BC,
CNS-CP, CNOR
Kristen Crookes,
BSN, RN, CNOR
Memorial Sloan
Kettering Cancer
Center
New York, N.Y.
pincuse@mskcc.org
crookesk@mskcc.org
M A Y 2 0 1 6 • O U T PA T I E N TS U R G E R Y. N E T • 1 9
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