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The Trouble With Transvaginal Mesh - August 2016 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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When Everyone's a Hand Hygiene Spy Make surveillance everyone's job, and watch compliance rates soar. W hen you work at our hos- pital, you often get the feeling you're being watched. But it's not your imagina- tion. It's all part of an initiative to improve hand hygiene com- pliance. And it's working. Who's watching? Everybody, and that's what's making the differ- ence. Like many facilities, we used to rely on secret observers who stole furtive glances out of the corners of their eyes and recorded whether you were washing your hands. And it actually worked pretty well for a lot of years. Our compliance rate was comparatively high: between 80% and 85%. But people got tired of that approach, and we couldn't seem to budge the rate any higher. Plus, if we're totally honest, the rate might not have been quite that high. No one was supposed to know who the spies were, but naturally, people sometimes did. And it's well known that people sometimes change their behavior when they know they're being watched. That's called the Hawthorne Effect. 1 1 4 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • M A Y 2 0 1 6 Infection Prevention Jeanie Brown, BSN, RN, CNOR, Crystal Meyers, BSN, RN, CNOR and Gretchen Steelman, MBA, BSN, RN, CNOR Pamela Bevelhymer, RN, BSN • SEEING IS BELIEVING By involving everyone in hand-hygiene surveillance, we improved our compliance to better than 95%.

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