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put a timeframe on it, and we need a decision by this day.'"
3
Consider the perks. Respondents note that multi-specialty
facilities should look for a system that works across special-
ties to save money and boost efficiency, while others suggest
you consider features like autoclavable cameras, mobile apps,
image storage capabilities and a great set of support staff.
4
Take rep relationships out of the equation. Mr. Huffman
says that in his trial, he thought that the reps' relationships
with physicians played too large of a role. "Don't buy an OK
system just because the right person is selling it," he says. "Caution
your surgeons to take their relationship hats off when it comes to
the reps and instead put their business hats on for the good of the
facility."
5
Get aggressive with vendors. The best way to meet your
budget is to pit vendors against each other — and to make
sure they know about their competition. "Unless you're
locked into something, it's definitely beneficial to pit companies
against each other," says Lyle Phelps, BSN, RN, administrator of the
Southwest Ambulatory Surgery Center in Byron Center, Mich. "It's a
long process to bring in 3 or 4 companies to trial each one, but it
makes a big difference when the quotes start coming in."
6
Look at the clinical benefits. Surprisingly, 13% of respon-
dents say that studies backing up a manufacturer's claims
are not that important to their final purchasing decision. But,
several managers note that this research can help you determine if