Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.
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3 6 S U P P L E M E N T T O O U T P A T I E N T S U R G E R Y M A G A Z I N E J U N E 2 0 1 6 W e in medi- cine have strug- gled for years to understand why errors continue to pro- liferate, despite many con- certed efforts to reduce or eliminate them. One big rea- son is fear, says Chet Wyman, MD, chief medical officer for patient safety and quality at Johns Hopkins Bayview Medical Center in Baltimore. People are afraid to speak up. They don't know how to handle conflict constructively. And they feel powerless. In "Fear: The Hidden Killer," Dr. Wyman will explain how to eliminate fear and foster open communica- tion. • The cycle of fear. It starts with the fact that we don't really see reality. We see our interpretation of reality. Since it's human nature to make assump- Fear: The Hidden Killer Being afraid to speak up cripples communication, prevents teamwork and leads to tragic results. • Lectures extensively on effecting change and improving patient care. • Expert in promoting teamwork and improving communication between disciplines. • Co-author of "Trauma Anesthesia and Critical Care." Chet Wyman, MD Speaker Profile tions about people's actions, we assume we know people's motives, but we often attach negative emotions or ulterior motives and respond accordingly. Then, when someone sees you respond in a negative fashion, she starts having negative thoughts, and that cycle just keeps spinning. • Close to home. In most hospitals, the nurses will tell you, This is really a doctor-run organization, and the doctors will tell you, This is really a nurse-run organization. The question is who's real- ly running the organization. People feel powerless, which leads to a lack of trust and fear running ram- pant through our operating rooms. • The solution. You have to spend time together working as a team. This is something we don't do