M A Y 2 0 1 6 • O U T PA T I E N TS U R G E R Y. N E T • 1 7
Q
uality improvement is a great idea, but it requires data, and
you're flying blind if the data are based solely on incident
reports. We created a simple form that identifies the raw
events that should be at the core of your quality improvement efforts.
We place the "Quality Tracker" forms throughout our facility, so staff
members can grab one on the go to write down relatively minor
issues that arise throughout the day. They can note missteps or small
annoyances that throw a wrench into a smoothly functioning work-
place. Require that staff members sign their names on the forms. (If
you see a major issue that needs immediate attention, have the staff
member who submitted the form fill out a formal incident report.)
Dan Simonson, CRNA, MHPA
Spokane Eye Surgery Center
Keep Track of Even Minor Issues
• DULY NOTED Easily accessible forms let staff jot down the little oversights they notice.
Spokane, Wash.
dsimonson@mac.com
