Outpatient Surgery Magazine - Subscribers

Why Can't He Eat or Drink After Midnight? - March 2016 - Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

Issue link: http://outpatientsurgery.uberflip.com/i/652266

Contents of this Issue

Navigation

Page 30 of 160

3 1 M A R C H 2 0 1 6 | O U T P AT I E N T S U R G E R Y M A G A Z I N E O N L I N E D o any of these troublemakers sound familiar? The gossiper who spreads rumors to anyone who'll listen. The dynamic, divisive RN who's looked up to by her co-workers and takes charge from behind the scenes. The chronic complainer who's never happy and wants to makes sure everyone on the staff feels the same. The instigator who starts conflicts and has a knack for planting seeds of discontent. How you deal with those challenging workers can make or break you as a leader. Let's look at how to quickly defuse destructive staff behavior before it becomes a major problem. Stay connected You may not be aware of an issue with any one employee, even if her constant drama is affecting your entire staff. By the time the prob- lem reaches your desk, it's already likely caused a severe morale prob- 1 Deal With Difficult Employees Head On If you can't curb their bad behavior, get rid of the offenders. Staffing Ann Geier, MS, RN, CNOR, CASC • TROUBLE BREWING How will you deal with staff who gossip and spread rumors? Everybody's watching to see what you will do. Amy Dragoo

Articles in this issue

Archives of this issue

view archives of Outpatient Surgery Magazine - Subscribers - Why Can't He Eat or Drink After Midnight? - March 2016 - Outpatient Surgery Magazine