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O U T P A T I E N T S U R G E R Y M A G A Z I N E O N L I N E | N O V E M B E R 2 0 1 5
The Focused Factory
Approach to Surgery
Every facility, big or small, can implement a standardized
approach to how it operates. David J. Cook, MD | Rochester, Minn.
M
any healthcare providers consider themselves
artists: Each patient and treatment requires a
unique, individualized approach that relies on
years of training and a little bit of intuition. This
isn't necessarily incorrect — but is it the best way
to offer high-quality, efficient care?
That's exactly what the Mayo Clinic wanted to find out several years
ago. In 2009, we realized that our cost of care delivery in multiple
areas — especially in surgical services — was too high relative to the
reimbursement we were receiving.
