Outpatient Surgery Magazine - Subscribers

Focused Factories - November 2015 - Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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2 6 O U T P AT I E N T S U R G E R Y M A G A Z I N E O N L I N E | N O V E M B E R 2 0 1 5 S urgery can be scary, especially when you're a child. Uncomfortable rooms full of weird sounds and unpleasant smells. Unfamiliar people wearing masks and gloves and strange clothing. IV starts. Your facility will never be as welcoming as home or school, but with a little creativity, you can capture the interest of pediatric patients and distract them from their anxiety. — Compiled by David Bernard • Invite them over. Pre-surgical assessment visits tend to be all business and no fun. So open your doors some week- end to children from area schools and churches for a teddy bear and doll clinic. Give their plush pals wristbands, check their vital signs and simulate anesthesia and surgery. Show off your scopes and video displays on food items, like they do at conference exhibit halls. Taking kids behind the scenes of surgery makes the process a little easier to understand. • Educate at home. Posting a virtual tour of your facility on your website can teach patients and their families about the surgical process. Design a slide show of photos depicting whom children will meet and the things they'll experience from arrival to discharge (with members of your staff and their children playing patients and parents), with easy-to-read captions to explain them. Make sure to include a telephone number they can call with any questions. • Tempt with touchscreens. Healthcare facilities have been calming their youngest patients with crayons, coloring books and cartoons since before many of us were born, but times have changed. These days, if you lend a kid a tablet computer loaded with kid-friendly games and other interactive apps, he may not even notice the preparations going INNOVATIVE IDEAS Take the Scare Out of Care for Pediatric Patients I D E A S T H A T W O R K

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