Outpatient Surgery Magazine - Subscribers

Would You Operate On This Patient? - October 2015 - Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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forms and let us know which patients are cleared for surgery or who needs additional pre-op tests. The clearances or requests are sent to our pre-assessment nurses, who call the patients to let them know they're good to go or to follow up on concerns the anesthetist raised. The technology has streamlined our pre-admission process and made it incredibly effective. There's no more calling the patient, waiting for a call back and hoping you get in touch. We also don't have to spend time manually inputting the information the patient notes on the online form. The technology eliminated the need for a full-time pre-assessment nurse and we've had only one day-of-surgery cancellation since launch- ing the patient portal in 2013 — and that was because the patient showed up sick. We also post patient-specific discharge instructions on the portal. Patients can access the instructions before the day of surgery, so they arrive at the facility better informed and can ask questions in pre-op before sedation is administered. They can also access the instructions when they return home, so they have a clear understanding of what to expect and how to best care for themselves in the critical hours and days after surgery. OSM 1 0 0 O U T P A T I E N T S U R G E R Y M A G A Z I N E O N L I N E | O C T O B E R 2 0 1 5 Ms. Clarke (melody.clarke@surgicalinvestors.com) is vice president of clinical services at Surgical Investors and Advisors in Johns Creek, Ga.

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