Outpatient Surgery Magazine

OR Excellence Awards 2015 - September 2015 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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T he keys to a healthy profit margin are patients who have good insurance and pay their co-pays on time and in full, right? The team at Rockford (Ill.) Gastroenterology Associates will tell you that there's much more to it than that. Rockford has pulled off the rare trifecta: It's profitable, charitable and cost-conscious. It's cut costs enough to ensure that all patients, regardless of their ability to pay, can receive treatment. "We're open and transparent with our staff about costs, and we talk to them about how these costs impact the patient," says Erica Natal, BSN, MHA, MBA, director of clinical services and this year's OR Excellence Award Winner for Financial Management. "Keeping costs down for our patients is even a part of our mission statement here." Staff take that mission statement seriously. They work finely tuned schedules and keep detailed records of supplies to let every patient possible come to the center — while staying in the black. "We give employees a bonus twice a year so long as the center remains profitable," says Ms. Natal. "So far, we've 5 0 O U T P A T I E N T S U R G E R Y M A G A Z I N E O N L I N E | S E P T E M B E R 2 0 1 5 O R E X C E L L E N C E AWA R D S O R E X C E L L E N C E AWA R D S Financial Management Rockford Gastroenterology Associates is dedicated to its financial mission. z SAVVY SUPPLIES Staff at Rockford Gastroenterology Associates are in charge of keeping supplies in check. Erica Natal, BSN, MHA, MBA S p o n s o r e d b y

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