aprons for certain staff
members. "If they're
too big and too heavy,
they can be tough on
the back," says Ms.
Plett.
Worth it?
Thompson Peak's staff
retention and satisfac-
tion scores are all the
proof Ms. Plett needs to
know that her safety
efforts are well worth
the effort and expense.
"Having been a staff
person, it's nice to know
that somebody is listen-
ing and cares about
what you think," she says. "That is huge. Staff's opinions count. I
like to listen. Usually when concerns start bubbling up, they're
related to safety. I take them seriously and like to be proactive. I
don't like to wait until something happens." On Ms. Plett's watch,
chances are they won't.
— Dan O'Connor
7 5
S E P T E M B E R 2 0 1 5 | O U T P A T I E N T S U R G E R Y . N E T
Pat
Plett,
BNRN,
MS-HSA,
CNOR
z SLIPS, TRIPS AND FALLS Staff at Honorhealth
Scottsdale (Ariz.) Thompson Peak Medical Center get
a $40 credit each year to purchase slip-proof shoes.