Outpatient Surgery Magazine

OR Excellence Session Previews - June 2015

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

Issue link: http://magazine.outpatientsurgery.net/i/519657

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Page 50 of 74

J U N E 2 0 1 5 O U T P A T I E N TS U R G E R Y. N E T 5 1 A s a surgical administrator, it's easy to feel overwhelmed with data: days in AR, turnover times, block schedule utilization, and many, many other statistics. But performance numbers can serve a purpose beyond just present- ing them to the higher-ups who demand them. In her presentation, "Operational Benchmarks: The Story of Your Business," Stephanie Martin, BSN, RN, CNOR, administrator of the Flagler Surgery Center in St. Augustine, Fla., will show you how to measure what matters to your facility and use the results for improvement. • Benchmark your best. When we talk about bench- marking, a lot of times we're sending quality metrics to Medicare, or the board wants to see financials. But the best part of benchmarking is that it's the opportunity to blow your own horn about what your facility does well. It's great to share this information with your staff, your physician-owners and utilizers, Things That Get Measured Get Improved Benchmarking boosts efficiencies and shows your facility's best side. Speaker Profile • Managed daily operations and development at a multispecialty, freestanding ASC as well as a spe- cialty surgical hospital. • At Flagler Surgery Center, expanded service lines to include GYN, general surgery and total joint replacement programs. • Won Outpatient Surgery Magazine's 2012 OR Excellence Award for financial management. Stephanie Martin, BSN, RN, CNOR, CASC

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