Outpatient Surgery Magazine - Subscribers

Get Patients to Pay Up - May 2015 - Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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2 6 O U T P A T I E N T S U R G E R Y M A G A Z I N E O N L I N E | M A Y 2 0 1 5 7 Must-Ask Questions in Any Negotiation How to come out on top in your daily deal-making. A negotiation is nothing more than a discussion through which both parties seek to formulate and settle upon a mutually beneficial agreement, whether this agreement is a multi-million-dollar contract or simply at which restaurant to meet for dinner. Our daily professional and personal lives are riddled with negotiations, those across a boardroom table, the OR table, the kitchen table and every- where in between. But, what sets a successful negotiator — one who comes out on top in deal-making more often than not — apart from those who struggle to gain advantages? Of the many strategies you can employ to improve your chances of emerging victorious in a negotiation, para- mount among these is asking just the right kind of questions — those that will elicit answers that facilitate a win for all parties involved. Here are 7 "must-ask" questions in any negotiation to help ensure that the agreement you reach is not only in your best interest, but also fair and reasonable for all involved. Would you explain the reasons for your position? If you can't clearly understand the other party's reasoning through simple discussions, the best way to discern the other party's 1 T A L K I N G P O I N T S Eldonna Lewis-Fernandez z NEGOTIATE LIKE A PRO In any negotiation, however large or small, direct communication with open-ended questions is vital. Pamela Bevelhymer, RN, BSN

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