Outpatient Surgery Magazine

How Will You Stop Her Pain? February 2015 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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1 1 9 February 2015 | O U T PAT I E N TS U R G E R Y. N E T Achieving World-Class Turnover Time Help in the never-ending battle to shorten the time between wheels out to wheels in. Jim burger | associate editor z ALL FOR ONE At Arkansas Children's Hospital, the emphasis is on teamwork and accountability. Kelley Cooper, arkansas Children's Hospital A Colorado hospital reduced average turnover time from 26 min- utes to 20. How did they do it? The effort began with observa- tion. What was costing turnover teams time? What efforts were being duplicated? What could be done better and faster? The idea, says Treena Dockery, MBA/HCM, CLM, process improvement consultant at University of Colorado Health, was to have a variety of stakeholders step back, observe everything about the process and try to identify waste, using lean techniques and principles. To broad- en their perspective, they observed more than 10 cases over multiple shifts and at multiple times throughout the day at Poudre Valley Hospital in Fort Collins, Colo. Here's what they discovered:

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