4 2
O U T PAT I E N T S U R G E R Y M A G A Z I N E O N L I N E | JANUARY 2015
Shape Up or Ship Out
Send problem employees home for a day to repent and to reflect.
W
hen
coach-
ing and
interventions
haven't worked and
you've had it up to
here with a problem
employee, it might
be time for a
Decision-Making
Day. You send prob-
lem employees
home for the day
with pay to think
about their behavior
and commitment to
your facility. Afterward, they'll either change their ways or you'll ask
them to resign. It's as simple as that. We've used it at our facility
with great results.
Paying for an unworked shift sends the message that the
Decision-Making Day is serious business. You're paying the employ-
ees to go home and think about their behaviors, to work at making
constructive change. You demand significant effort from them
before they are allowed back to work. It's a cooling-off period, yes,
but it's more about developing goals and robust action steps to
obtain the expected level of performance.
S T A F F I N G
Donna Doyle, MS, RN, CNOR, NE-BC
z UP tO tHeM Put the onus on employees to be a productive
teammate or to look for employment elsewhere.
