Outpatient Surgery Magazine

Manager's Guide to Patient-Centered Care - January 2015

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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W hen's the last time you thought about what patients go through before walking through your doors on the day of surgery? Piles of paperwork, several hours of fasting, intrusive pre-op phone calls and detailed pre-op directives to follow — it's no won- der they arrive stressed 3 2 S U P P L E M E N T T O O U T PAT I E N T S U R G E R Y M A G A Z I N E January 2015 Make the Pre-op Process More Pleasant z PLEASANT PROCESS Ensure your patients arrive in the OR calm and happy by simplifying the pre-op process. 5 ways to make surgery a hassle-free experience for patients. Kendal Gapinski | associate Editor Pamela Bevelhymer, RN, BSN

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