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IDEAS
That Work
H
ow did we get our on-time start average to jump from 38% to
72% in just 3 months? With some friendly competition inspired
by fantasy football. We first picked 2 high-performing staff
members, an RN and surgical tech, and named them "quarterbacks."
The quarterbacks confidentially picked team members for their teams
by choosing one at a time from an employee roster. Each team also
had a high-performing CRNA as a "safety."
The competition lasted for 3 months. Every time a staff member
was part of a case that started on time, her fantasy team earned 1
point. This motivated all staff to work together to start cases on time,
every time. At the end of the season, the team with the most total
points won a trophy and T-shirts. The staff had fun and the game
worked. Our on-time starts increased by almost 30% between the start
and end of the competition, and they're now hardwired at 85%.
Faith LeBrun, RN, BSN, MBA, CAPA
Lafayette (La.) General Health
filebrun@lgmc.com
FANTASY FOOTBALL
Can a Little Competition Improve Your Start Times?
WINNING TEAM The winners of
Lafayette General Health's competi-
tion to improve start times earned a
trophy and t-shirts that read Surgery
Superheroes, saving lives everyday!
Faith
LeBrun,
RN,
BSN,
MBA,
CAPA