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O C T O B E R 2 0 1 4 | O U T P AT I E N T S U R G E R Y M A G A Z I N E O N L I N E
IDEAS
That Work
A
t discharge, we give each of our patients a folder to take home.
Inside we put post-op instructions, prescriptions, the patient
satisfaction survey and a label that lists all of the names of the
staff who took care of them. We've found that our patients like having
everything in one organized place, and they really like knowing the
names of everyone who took care of them.
Stacy Deno
Surgical Center of the Rockies
Colorado Springs, Colo.
sdeno@scrockies.com
COMMUNICATION
All Important Patient Documents
In One Organized Folder
TRAPPER KEEPER The Surgical Center of the
Rockies sends patients home with folders that
contain all their post-op paperwork.
Stacy
Deno
