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O U T P AT I E N T S U R G E R Y M A G A Z I N E O N L I N E | J U LY 2 0 1 4
IDEAS
That Work
Practical pearls from your colleagues
Nicole
Woodruff,
RN
ATTABOY! Nicole Woodruff, RN, administrator of
the Observatory Surgery Center, presents podi-
atric surgeon Michael Cosenza, DPM, with a $50
gift card for dictating his op reports the same day
as surgery and then e-signing them the next day.
WHAT MOTIVATES MDs?
What My Docs Will Do for a $50 Gift Card
I
n this corner, surgeons: competitive creatures who march to the
beat of their own drum and don't like being told what to do. Then
there's us, surgical facility leaders who must somehow get docs to
do what we need them to do, whether it's bringing in a copy of their
DEA license for our credentialing file, doing peer review or dictating
operative reports on the first request.
Here at our surgery center, we've come up with a physician incen-
tive program, a fun way to get our docs to toe the line — sometimes
without us having to ask twice. Every time we catch our doctors
doing something right, we enter their name in a monthly drawing for a
$50 gift card. We then enter the 12 monthly winners into an annual
drawing for a larger prize (this year we gave away an iPad Mini). The
idea is to encourage docs to do what's right, and then to reward them
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