Outpatient Surgery Magazine - Subscribers

Comfy ORs - June 2014 - Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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7 7 J U N E 2 0 1 4 | O U T P AT I E N T S U R G E R Y M A G A Z I N E O N L I N E F irst impressions are everything. For surgical facilities, first impressions take a lot of preparation in the time before each patient's procedure to ensure day-of-surgery success. Here are some practical solutions for smoothing out your pre- admission process, and reducing delays and canceled cases. Online forms can avert chaos Do you remember winter? Jen Watson, BSN, the pre-op/PACU manag- er at Charlotte (N.C.) Surgery Center does. In the thick of the record- setting snow and ice storms, she and her staff experienced a 2-day closure, the sort of contingency that can wreak havoc on a busy sur- gery center. P A T I E N T M A N A G E M E N T Perfect Your Pamela Bevelhymer, RN, BSN A GOOD START Don't underestimate the value of preparation and explanation. Pre-Admission Process Advice for starting every patient experience on the right foot. David Bernard | Senior Associate Editor OSE_1406_part2_Layout 1 6/13/14 11:41 AM Page 77

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