Outpatient Surgery Magazine

Watch Your Step - May 2014 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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9 0 O U T P AT I E N T S U R G E R Y M A G A Z I N E O N L I N E | M AY 2 0 1 4 I f we're not the busiest cataract surgery center in the country, then we're right up there in the top 5. The 42 ophthalmologists who have privileges at our center performed about 13,500 eye surger- ies last year in our 5 ORs. We probably do many of the same things that you do to run a lean and mean center, like letting our patients keep their clothes on during surgery, and rewarding our busier and faster surgeons with double-room block scheduling. But we also do a few things here at River Drive Surgery and Laser Center to boost efficiency and drive volume that perhaps you haven't consid- ered yet. Let me share some of the secrets to our success with you. 1. Huddle at the start of each day. Hadley Phillips, MD, our center's majority shareholder, is an outstanding surgeon and an astute businessman. Dr. Phillips and I meet for 10 minutes each morn- ing in my office to review and plot the day ahead. We carefully scruti- nize block time scheduling and the day's staffing — we want to be fully covered, but we don't want to pay overtime to idling staff. We anticipate doctors' needs, and make sure we have all the right equip- ment and implants in place. If we have a fast surgeon on the schedule, we'll compress the schedule in order to get him 2 rooms — or even 3, if he's extremely fast. If we have a slower surgeon doing a few glauco- ma procedures, we'll be sure to schedule that doctor in 1 room. 2. Make your facility irresistible to surgeons. You can never have too many docs bringing cases to your facility. So the next question is: Is your facility a desirable place for surgeons to bring their patients? Give your docs the best service, including: • State-of-the-art technology. Invest in the best instruments and equip- ment with the most advanced technology. We lease 2 different femtosec- ond lasers. Many surgeons come to us just to have access to our lasers O P H T H A L M O L O G Y OSE_1405_part2_Layout 1 5/8/14 2:24 PM Page 90

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