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Basics of Blocks - April 2014 - Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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1 2 7 A P R I L 2 0 1 4 | O U T P AT I E N T S U R G E R Y M A G A Z I N E O N L I N E John D. Kelly IV, MD CUTTING REMARKS Open Season for Vendors in Our ORs Scenes from the sales frenzy that was our video camera evaluation. T his week our OR conducted a trial of video camera systems. This is other- wise known as open season for ven- dors. We had more salespeople in our OR yesterday than a job fair. This whole process generates a host of issues. We can only laugh. • Satisfy the egos. First and foremost, every doctor has to be part of the process. If left out of the evaluation schedule, Dr. X will cry foul and generate a litany of nastigrams to administration. Never mind that Doctor X never uses the arthroscope and that he is vacationing in the Bahamas with his, ahem, new young associate for 2 weeks Also never mind that Doctor Y's brother is a regional manager for a competitor and, yes, Dr. Y is a paid consultant for this same company. • Used car salesmen. Every product has its pros and cons. I love the spins vendors choose when performance is less than stellar. One video system had all the clarity of a cataract. When I quietly mention to the salesman that my glaucoma has been treated and the resolution of the monitor is brutal, I am met with excuses: a. You're using the wrong scope b. It must be the connection c. It worked great for the last case PSST, HEY DOC Almost anything goes when salesmen descend on the OR. OSE_1404_part3_Layout 1 4/4/14 2:43 PM Page 127

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