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LEGAL UPDATE
recognize the concept, be sure your manual says so. Upon termination, all employees should undergo an exit interview with administration, in which you'll discuss the terms of the employment and discharge.
2. Hours and days
You can avoid disputes large and small if your manual classifies the types of employment on site (full-time, part-time and perdiem, for example) and the hours that each type of employee is expected to work. The manual should advise employees whom they should inform in the event they'll be late for their shift, spell out the
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POLICY & PROCEDURE MANUAL
Make Sure Your Staff Know Your Rules Inside and Out
Your staff members will gladly sign off that they've read your policy and procedure manual and are familiar with them. But are they really? Even though you have the signed paperwork, does your staff really know all the ropes in the facility? To combat this as well as to provide educational opportunities for the staff, I've assigned certain staff members to present each policy in summary format. Not everyone is a good presenter, so I let them present however they'd like: in writing, orally or with posters.
We then have question-and-answer times. Don't try to do this in a single day. Break it out over a few months. We use these as in-services and whoever hasn't attended the in-service is responsible for reading the material. This has served as a great opportunity for staff to ask those questions that people are afraid to ask and to get the appropriate answers.
Lisa Waters, RN
Columbia (S.C.) Eye Surgery Center
lwaters@columbiaeyeclinic.com
