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Hand-Healthy Hand Scrubs - December 2013 - Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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OSE_1213_part2_Layout 1 12/5/13 2:55 PM Page 87 T E C H N O L O G Y patients," she says. "I'd be going back and forth, getting out all the files I needed, looking for this, looking for that. And if I was working after everyone left, I couldn't get everything I needed, because some information was locked away." And now? "Now it's a matter of 8 or 10 minutes to do the whole report, and it's more accurate," says Ms. Reda. "All the information I need is right there." 2. Online Registration How much easier is pre-registration when you use one of several systems now available? "I had one patient tell me she preregistered for her procedure while she was in Wal-Mart shopping," says Brett Hawkins, MBA, facility administrator at the Meridian (Miss.) Surgery Center. "Patients tell us they love it." Chances are your patients won't be the only ones who love it. "The information we get now is more pertinent," says Mr. Hawkins. "We're getting more legible, more complete medical histories, and that makes it easier to look for red flags. It's allowed us to reprocess toward more patient care rather than paper pushing." And what if your patients can't or don't want to preregister online (or in line at Wal-Mart)? "We give them iPads when they come in," says Mr. Hawkins. "It's all digital and it takes about 12 minutes to pre-register, whether they do it online or here. Before, it took 35 or 40 minutes, because we had to go through everything, and sometimes we couldn't read what people had written. It's definitely a game-changer." 3. Payroll Automation can take most of the headaches out of the process. D E C E M B E R 2013 | O U T PAT I E N T S U R G E R Y M A G A Z I N E O N L I N E 8 7

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