Outpatient Surgery Magazine

Post Your Prices Online - September 2013 - Outpatient Surgery Magazine - Subscribe

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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OSE_1309_part2_Layout 1 9/6/13 12:23 PM Page 71 2013 Carol Cappella, RN, MSN, CNOR Awards WATCH AND LEARN Present staff with quarterly hand hygiene compliance data. Hand Hygiene's Numbers Don't Lie Delray Beach (Fla.) Surgery Center Assign a staff member to secretly observe the hand hygiene practices of physicians, anesthesia providers, techs, nurses or members of the housekeeping staff before and after low- and high-risk patient contacts over the course of a month, says Clinical Director Carol Cappella, RN, MSN, CNOR. Have the staffer record her observations on a grading sheet (outpatientsurgery.net/forms) that breaks down the total number of physicians and staff members who used soap, hand rubs or nothing before and after patient encounters, which you can use to calculate the percentage of staffers and physicians who practice proper hand hygiene. Post the overall quarterly results on a prominent bulletin board and share the data at staff meetings, but don't reveal who was observed. Staff will enjoy the feedback and will think it's a great way to address bad behavior without putting people in the spotlight. "Shoot" Non-Compliant Staff Presidio Surgery Center, San Francisco, Calif. WARNING SHOT PACU Manager Carolyn Carroll, RN, tells Paige German, RN, to keep her hands where she can see them. Who says monitoring hand hygiene compliance can't be fun? Administrator Jessie Scott, MBA, gives the facility's managers "Presidio Police" badges and arms them with water guns filled with alcohol gel so they can "shoot" S E P T E M B E R 2013 | O U T PAT I E N T S U R G E R Y M A G A Z I N E O N L I N E 7 1

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