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2013
Carol Cappella, RN, MSN, CNOR
Awards
WATCH AND LEARN Present staff with quarterly hand
hygiene compliance data.
Hand Hygiene's
Numbers Don't Lie
Delray Beach (Fla.) Surgery Center
Assign a staff member to secretly
observe the hand hygiene practices of physicians, anesthesia
providers, techs, nurses or members of the housekeeping staff
before and after low- and high-risk
patient contacts over the course of
a month, says Clinical Director
Carol Cappella, RN, MSN, CNOR.
Have the staffer record her observations on a grading sheet (outpatientsurgery.net/forms) that breaks
down the total number of physicians and staff members who used
soap, hand rubs or nothing before
and after patient encounters,
which you can use to calculate the
percentage of staffers and physicians who practice proper hand
hygiene. Post the overall quarterly
results on a prominent bulletin
board and share the data at staff
meetings, but don't reveal who was
observed. Staff will enjoy the feedback and will think it's a great way
to address bad behavior without
putting people in the spotlight.
"Shoot" Non-Compliant
Staff
Presidio Surgery Center, San
Francisco, Calif.
WARNING SHOT PACU
Manager Carolyn Carroll, RN, tells
Paige German, RN, to keep her
hands where she can see them.
Who says monitoring hand hygiene
compliance can't be fun?
Administrator Jessie Scott, MBA,
gives the facility's managers
"Presidio Police" badges and arms
them with water guns filled with
alcohol gel so they can "shoot"
S E P T E M B E R 2013 | O U T PAT I E N T S U R G E R Y M A G A Z I N E O N L I N E
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