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6 Positioning Principles - June 2013 - Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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Page 10 EDITOR'S PAGE Dan O'Connor 'I Am the Queen, and This Is My Castle' A perfect description of a surgical administrator's pride and passion. Every surgical facility leader should bow down and praise Lyn Zahnow, RN, CASC, for capturing the essence of who you are and what you do. I am the queen, and this is my castle. For sheer brevity and brilliance, we love it. You, the queen (or king), reigning supreme over your castle, presiding over all that takes place within the confines of your surgical facility, ruling with an iron fist inside a velvet glove, up early and staying late to do what nobody notices you do until you don't do it. Isn't that how it is at your facility? You might not hold the title and deed to your hospital or surgical center, but it's your world. Everyone else is just passing through. I am the queen, and this is my castle. It's a mindset, an attitude. Ought to be on T-shirts and bumper stickers. Try it out on a rep. Or a doc. Or a surveyor. Or a patient. Think it, don't say it. Ms. Zahnow's staff at Children's Healthcare of Atlanta Surgery Center at Meridian Mark first referred to her as queen during an accreditation survey a few years back. The surveyor had a question that only she would know. "Has anyone seen the queen?" they asked. It stuck. They even bought her a crown. The title and crown fit her nicely, so Ms. Zahnow,

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