DEPARTMENTS
10 Editor's Page
'I Am the Queen, and This Is My Castle'
Dan O'Connor | Editor-in-Chief
12 Letters & E-mails
14 Ideas That Work
• Sharps safety on the move
• Discharge instructions on video
• Quick reference pocket guides
22 Legal Update
Legal Liability in Post-Discharge Phone Calls
John L.A. Lyddane, JD
26 Coding & Billing
17 Business Office Best Practices
Cristina Bentin, CCS-P, CPC-H, CMA
30 Business Advisor
Collect Every Dime Your Patients Owe
Martha R. Colen, RN, MBA, CASC
124 Thinking of Buying …
LED Surgical Lights
How to compare your
light-emitting diode options.
David Bernard | Senior Associate Editor
132 Anesthesia Alert
Anesthesia Safety for the Elderly
Nina Singh-Radcliff, MD
136 Infection Prevention
Are You an Ace at Antibiotic
Administration?
Sheldon Sones, RPh, FASCP
140 Product News
146 Behind Closed Doors
Be Patient With Your Patients
Paula Watkins, RN, CNOR