Outpatient Surgery Magazine

Worth Every Penny - January 2021 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

Issue link: http://magazine.outpatientsurgery.net/i/1324435

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Page 17 of 67

1 8 • O U T P A T I E N T S U R G E R Y M A G A Z I N E • J A N U A R Y 2 0 2 1 BANK ON IT Facility leaders are always willing to take on the countless challenges of managing the business and clinical sides of surgery. Outpatient Surgery Editors Worth Every Penny SALARY SURVEY Surgical leaders master a diverse skill set and continue to push patient care forward in the face of mounting responsibilities. R unning a surgical facility during the pandemic requires wearing many hats while keeping several balls in the air and numerous plates spinning. Norma Bacon, administrator at the New England Surgery Center in Beverly, Mass., knows the drill all too well. She recently ticked items off her daily to-do list: check the facil- ity's bank account, touch base with the staff, review the case schedule, tackle the mounting stack of papers on her desk, organize the facility's bills, meet with the physician owners, review payroll records and pause, deep breath … "Well, you get the picture," laughs Ms. Bacon, who felt like she was close to treading water just before the pandemic hit. Instead, she's adrift in a sea of additional responsibilities, including keep- ing tabs on the facility's COVID-19 binder that contains current guidance from the CDC, Medicare and the state department of health — no easy task considering the directives change constantly. She wrote and rewrote the facility's pandemic response plan on the fly, and spent considerable time filling out numerous applications to secure stimulus money provided by the CARES Act. All the while, she's been going back and forth with the state and dealing with red tape to get approval for a new OR the center wants to build.

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