Outpatient Surgery Magazine

Worth Every Penny - January 2021 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

Issue link: http://magazine.outpatientsurgery.net/i/1324435

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Page 11 of 67

1 2 • O U T P A T I E N T S U R G E R Y M A G A Z I N E • J A N U A R Y 2 0 2 1 Ideas Work That P atients who undergo surgery on their birthdays definitely deserve special treat- ment, so we make a point to scan the case schedule every morning to check if a patient is cel- ebrating a life milestone. If they are, we surprise them with a YETI tumbler filled with chocolates, a cake and a happy birthday banner in either their pre-op or post-op bay. It takes only a few minutes to prepare the surprise, but recognizing a patient's special day wipes away the stress they might be feeling and brings a smile to their face. Bill Willis, RN Vance Thompson Vision Sioux Falls, S.D. bill.willis@vancethompsonvision.com W e send patients home with blue neck pillows made from memo- ry foam for ergonomic support and personalized handwritten notes from their surgeons. Some patients have lengthy drives awaiting them after surgery, and the pillows make their journey more comfort- able. Surgeons also call their patients with- in a day of surgery to check on them. The feedback we have received from patients so far has been wonderful. They tell us how thoughtful the pillows and notes are, and truly appreciate the gestures. Emily Lupoli, RN, BSN Barbour Orthopaedics Surgery Center Atlanta, Ga. emily@barbourortho.com CARE PACKAGE Staff hand out "gift bags" to patients at discharge. PATIENT PLEASERS Pillows Make for a Better Ride Home Emily Lupoli MAKE A WISH Patients who spend their birthdays in the OR are celebrated before or after their procedures. PARTY PLANNERS Surprise Patients On Their Special Days Rachael Oberman

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