Outpatient Surgery Magazine

Bring It On- December 2020 - S...

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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M onthly one-on-one talks with each of my staff mem- bers gives them the chance to speak about any issues they have and talk openly about whatever sub- ject they choose to discuss. The meet- ings are brief check-ins and some- times spur of the moment if I see a gap in a staff member's schedule. These individual meetings let me get to know my team personally and professionally. I hear about their rea- sons for doing what they do, their goals, what they excel at and what they need help with. Staff know that my door is always open, which has made them more open and involved. I've also found it's some- times easier for team members to share their true thoughts and feelings during individual meetings instead of in front of their colleagues during group meetings. There have been several positive changes made within our department as a result of sugges- tions made during the one-on-one meetings. Discussions about strengths and weaknesses in each meeting have led to personal self-growth for team members, and I always mention something positive they have been doing. It's clear the individ- ual meetings have helped team members become the best versions of themselves. Shawna Johnston, RN, BSN Texas Health Huguley Hospital Fort Worth, Texas shawna.johnston@adventhealth.com 1 2 • O U T P A T I E N T S U R G E R Y M A G A Z I N E • D E C E M B E R 2 0 2 0 Ideas Work That OPEN FORUM Individual Meetings Spark Meaningful Discussions LIVE CHAT Establishing open channels of communication with your staff fosters a healthier and happier workplace. Shawna Johnston T o help our surgeons find their patients quickly and easily in recovery, we hung a series of color-coded flags on the wall outside each bay. The series of flags are screwed into the wall, allowing us to flip one out as needed. Each physi- cian is assigned a color, and looks for their flag outside of the bay where they'll find their patient. It's a simple system, and the physicians love it. The flags match color-coded expandable file folders where we store each physician's reports. The flags and folders streamline a physician's workflow, so they stress less. Lora Crum, RN Gulf Coast Endoscopy and Surgery Center of Venice Venice, Fla. lcrum@gulfcoastendocenter.com PACU PERK Flag Recovering Patients for Surgeons VISUAL AID Color-coded flags direct physicians to the bays where their patients are recovering. Lora Crum

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