Outpatient Surgery Magazine

Special Edition: Staff & Patient Safety - October 2020 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

Issue link: http://magazine.outpatientsurgery.net/i/1295125

Contents of this Issue

Navigation

Page 3 of 43

F or surgical facility leaders, safety is every- thing. You meet rigorous quality and care standards, practice evidence-based medi- cine, use cutting-edge technology and adhere to meticulous, comprehensive checklists to ensure patients who walk through your doors leave with- out incident, injury or complication. Of course, pro- tecting patients is only one part of the equation. You must also take care of your staff so they're available to care for patients. Otherwise, you're ultimately compromising the safety of both staff and their patients. "Workload intensity, working conditions, disruptive behavior and increased stress caused by burnout all contribute to unsafe working conditions and errors," says Michael Kost, DNP, CRNA, CHSE, FAAN, director of healthcare simulation at Einstein Healthcare Network in Philadelphia. Organizations that embody a true culture of safe- ty encourage everyone to speak up if they have a concern. "Leadership must embrace an environ- ment of open and honest communication, so staff don't fear repercussions for reporting an event," says Barbara Pelletreau, RN, MPH, senior vice pres- ident of patient safety at CommonSpirit Health in San Francisco. "All safety-first organizations adhere to rigorous protocols and safeguards because it's the right thing to do." Encouraging staff to sound the alarm at the first sign that something's amiss is what all safety-cen- tered organizations have in common. "We want our frontline team members to be very comfortable raising concerns to leadership," says Lisa Clark Pickett, MD, FACS, chief medical officer at Duke University Hospital in Durham, N.C. "We don't want staff who speak up to be seen as troublemakers — we want to thank them for raising a concern so we can address it." Once a concern has been raised, the real work begins. "Facilities need a mechanism to solve safety problems, not just put a Band-Aid on the problem," 4 • S U P P L E M E N T T O O U T P A T I E N T S U R G E R Y M A G A Z I N E • O C T O B E R 2 0 2 0 Safe Spaces Prioritizing the well-being of staff and patients is an evolving process. On Point Jared Bilski | Managing Editor EVERY VOICE COUNTS To embody a true culture of safety, you must encourage everyone to speak up if they have a safety concern. VA Southern Nevada Healthcare System

Articles in this issue

Archives of this issue

view archives of Outpatient Surgery Magazine - Special Edition: Staff & Patient Safety - October 2020 - Subscribe to Outpatient Surgery Magazine