22 COVER STORY
2020 OR Excellence Awards
Meet the Year's Standout Performers in Surgery
23 Patient Safety
Passionate About Advocating for Patients
The surgical teams at UPMC Horizon and Jameson
prioritize protecting those in their care.
27
Patient Satisfaction
Easing Minds at the Front Door
The outpatient surgery team at the Hospital of the
University of Pennsylvania reduced the anxiety of
surgery patients and their loved ones at the start
of the COVID-19 outbreak.
31 Employee Safety
Always Looking Out for One Another
The Oregon Clinic Gastroenterology East at Gateway
ensures personal protection remains a top priority.
35
Pain Control
Reducing Post-op Pain and Turnover Times
The opioid-sparing protocol at Manhattan Eye,
Ear & Throat Hospital benefits from blocks placed
in the PACU before surgery.
38 Financial Management
It All Adds Up to Significant Savings
Eye 35 ASC relies on teamwork, smart supply usage
and clear communication to operate in the black.
42
Environmental Stewardship
A Group Effort to Go Green
The entire team at the Ambulatory Surgical Center
at St. Cloud VA Health Care System is committed to
reducing the facility's environmental footprint.
45
Infection Prevention
Getting as Close to Zero SSIs as Possible
Improved hand hygiene and proper antibiotic adminis-
tration are part of the protocols that keep infection
rates low at Kaiser Permanente Tysons Corner ASC.
48 The Essentials of Endoscope Care
Proper cleaning, disinfecting and storage
protocols prevent cross-contamination.
Danielle Bouchat-Friedman | Associate Editor
54 Secrets of High-Volume Cataract Facilities
It's a simple surgery. The hard part is keeping
your facility running as efficiently as possible.
Joe Paone | Senior Associate Editor
Contents
September 2020 • Vol. XXI, No. 9
Features
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54
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E P T E M B E R 2 0 2 0 • O U T P A T I E N T S U R G E R Y . N E T • 3
OR EXCELLENCE
AWARDS
