Outpatient Surgery Magazine

OR Excellence Awards - September 2020 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

Issue link: http://magazine.outpatientsurgery.net/i/1284191

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Page 56 of 71

4. Add EMRs If it's an option, upgrading to electronic medical records can improve your center's productivity and accuracy. "In 2018, we went to an EMR system, which we built from the ground up to specifically meet the needs of our surgery center," says Ms. Cowart. "We continue to tweak and add procedures as needed. The system is user- friendly and flows in the same manner as our previous paper charts. Even our older staff mem- bers — myself included — adapt- ed easily. Everything's on an iPad. There's no more flipping around in charts." She says it's now a simple fin- ger-press to see if a patient gave consent, access pre-op vitals or quickly determine what medica- tions a patient is taking. When fields on electronic charts need to be updated, it's a snap. Ms. Cowart can even set certain fields to pre-populate. "That way, we don't have to input every single medication the patient is on," she says. "It's a lot easier to ask patients, 'Are you still taking Plavix? Are you still taking ibuprofen?' If they're not, you just delete the medications from their records, which is a lot faster than having to put it all in. "On a paper chart, you're writ- ing, and crossing things out, and you have to initial the changes. Working with an EMR is just a much cleaner and faster process." 5. Keep it light When your business is a well- oiled machine, there's a risk that employees end up feeling like nameless cogs in it. So it's impor- tant to remember the human fac- tor. "When I know I'm going to push my team — which is often — I will supply lunch or snacks and they all love it," says Ms. Sawyer. "And don't forget to say 'thank you' to celebrate jobs well done. People want to feel appreciated and it goes a long way, especially during these difficult times." OSM S E P T E M B E R 2 0 2 0 • O U T P A T I E N T S U R G E R Y . N E T • 5 7 Your Ophthalmic Surgery Solution TO LEARN MORE Visit https://bit.ly/TMM5-PLUS or call 352.854.2929

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