Outpatient Surgery Magazine

Special Edition: Anesthesia - July 2020 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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level buy-in, tailor your approach to each stakeholder's role. Your sur- geons need to be approached differently than OR staff. Consider focusing on a quick elevator speech for surgeons as they tend to focus on how the participation can make their busy lives easier. If we spoke to physicians, the message was fact-filled: The patient can go home earlier, there will be a lower chance of surgical site infections and you will be reducing recovery times, which could ultimately allow you to do more cases. Your OR staff wants to know how patient warming will improve the patient experience and clinical outcomes. If you want to alter their day-to-day work pattern, it better be justified through a patient bene- fit. You need to explain how "as patient advocates" the benefits to those in their care is worth the extra work. Make it personal for them. Administration needs to see some clear return on investment and, ideally, how the move can save your facility money. If you customize an approach to each stakeholder's needs, the buy-in comes quicker and easier. But remember, conversations constantly need to be rein- forced with all stakeholders, as they have many moving parts in their day and require constant reminding. OSM 4 2 • O U T P A T I E N T S U R G E R Y M A G A Z I N E • J U L Y 2 0 2 0 Mr. Buchert (jdbuchert@att.net) is a quality specialist for surgical and trau- ma services at Parkland Hospital in Dallas.

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