Outpatient Surgery Magazine

Back To Work - June 2020 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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8 4 • O U T P A T I E N T S U R G E R Y M A G A Z I N E • J U N E 2 0 2 0 E ven before the coronavirus crisis, operating a surgical facili- ty in one of Alaska's largest cities brought unique challenges. Patients from rural villages in the state's rugged interior often had to fly to the Surgery Center of Fairbanks for a pre- operative appointment a week before their procedures. Many flew home and returned in time for their surgeries. The center's staff launched a patient communication app early in 2020, just before the COVID-19 pandemic hit. It was a timely decision that helped them manage state health mandates that changed by the week, surgeons stuck in other states due to travel restrictions and the postponement of cases, which wreaked havoc on the center's sched- ule. Adam Taylor | Senior Associate Editor 3 Keys to Keeping Patients Happy Communication apps, PONV prevention and financing plans are real satisfiers. CURBSIDE PICK-UP With COVID-19 visitor restrictions in place, surgical team members at the Surgery Center of Fairbanks use communication apps to update patients' family members during surgery and inform them when their loved ones are ready for discharge. Surgery Center of Fairbanks

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