M A Y 2 0 2 0 • O U T PA T I E N T S U R G E R Y. N E T • 2 7
T
he sterile processing staff at Winchester (Va.) Medical
Center reprocesses trays of instruments sent to them
from 15 ORs. That's a lot to manage, so perhaps it's no
surprise workflow issues once derailed a process for
moving instruments through the department efficiently
and effectively. "We needed help streamlining the way we worked,"
says Susan Riley, RN, the hospital's operating room business manag-
er. "It's very hard to break habits and routines. It's even more difficult
to make repeated attempts at making change happen. An outside
Need Help Improving Instrument Care?
Expert consultants offer fresh ideas and new approaches
to make change happen in the sterile processing department.
• EXPERT OPINION The team at Winchester (Va.) Medical Center relied on an outside voice to optimize the way instruments are
reprocessed.
Daniel Cook | Editor-in-Chief
