6 • O U T PA T I E N T S U R G E R Y M A G A Z I N E • A P R I L 2 0 2 0
On the Cover
As March began, outpatient sur-
gical facilities were humming
along as usual, treating large
volumes of patients quickly and
effectively. By mid-month, the
COVID-19 crisis had slowed the
steady train of elective surger-
ies to almost a complete halt.
The unprecedented situation left
surgical leaders to figure out
what to do next. In this special
report, we assemble first-per-
son accounts of what's happen-
ing in the field. Almost everyone
is confronting the big questions
facing the industry: When will
this end, and what will the
world of outpatient surgery
look like on the other side of
the pandemic?
Cover design by Ethan Anderson
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84 Don't Pass Up Pass-Through Payments
Understanding the billing process will ensure
your cataract patients have access to new and
innovative medications.
Lisa M. Nijm, MD, JD
Features
Departments
8 Editor's Page
Homeward Bound
10 Ideas That Work
• Bandage art helps kids heal
• Stop your yakking!
• Fun and informative
staff meetings
18 Infection Prevention
Don't Overlook
This SSI Threat
Angela M. Ellis, MSN, RN, CNOR,
and Cyndi MacDonald, RN, CNOR
88 Staffing
Don't Let Delays Destroy Satisfaction Scores
Jacqueline Sciola, RN, BSN, CGRN
92 Thinking of Buying …
Floor-Based Fluid Management Devices
Keep your ORs dry with these
quicker and safer picker-uppers.
Joe Paone | Senior Associate Editor
108 Product News
114 Behind Closed Doors
Pandemonium During the Pandemic
Paula Watkins, RN