Outpatient Surgery Magazine

Going Green for the Greater Good - March 2020 - Subscribe to Outpatient Surgery Magazine

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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30 minutes (see "Stick to a Specific Patient Safety Agenda"). Each conference involves a 15-minute presentation by staff members fol- lowed by a question and answer session. Our department has realized several benefits since we started holding the meetings: • It's constructive to have members of the surgical team gather with their peers to have honest discussions about errors and near-misses in order to define exactly what happened. • The meetings are relevant learning opportunities for staff based on real-life events their colleagues experienced or safety-related issues the entire team needs to solve. • Staff appreciate the opportunity to openly share how they can improve their practices, are more aware of incidents that occur and learn how they can prevent them. Managers can conduct retrospective reviews of safety incidents, but they don't have an intimate knowledge of the root causes or what team members involved were thinking. Plus, staff would rather hear from peers than managers. It's a powerful message when colleagues can share what happened, admit the mistakes made and lead an open and honest discussion about how the team can ensure something sim- ilar won't happen again. That's a far better approach than having a manager stand in front of the group to reprimand them for their per- formance. Interestingly, staff told us they want to hear from surgeons involved in events. We've invited several surgeons to join us, but they've declined for numerous reasons, including their busy schedules. Staff also shared in the meetings that they wanted to hear from manage- ment about policies and procedures relevant to the adverse events dis- cussed. They often knew what needed to be done to prevent patient harm, but didn't always understand the reasoning behind the correct M A R C H 2 0 2 0 • O U T PA T I E N T S U R G E R Y. N E T • 2

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