Outpatient Surgery Magazine - Subscribers

No More Empty Beds - Outpatient Surgery Magazine - February 2020

Outpatient Surgery Magazine, providing current information on Surgical Services, Surgical Facility Administration, Outpatient Surgery News and Trends, OR Excellence and more.

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• Orange: energetic, spontaneous, charming • Gold: punctual, organized, precise • Green: analytical, intuitive, visionary • Blue: empathetic, compassionate, coopera- tive We expanded the personality color-coding to our entire staff with a 1-hour training session. Now we all wear buttons of our primary color on our nametags that remind us how to inter- act smoothly with each individual. Many here share a color that indicates compassion and empathy. Now we've learned how to work effectively with staff of other colors. When I interact with a "green" person, for example, they might not say "good morning" and chit- chat. They just want to get to work, and get things done right so they can go home sooner. Because I now understand their personality better, I don't assume they're upset with me, like I might have before. Now we know better how our existing staff fits together, and how new hires can add to our mix. You can learn more about the traits of the four color personalities at osmag.net/BPw7pQ. Joleen Harrison, RN, BSN, PHN, CASC Mankato (Minn.) Surgery Center jharrison@mankatosurgeryctr.com F E B R U A R Y 2 0 2 0 • O U T PA T I E N T S U R G E R Y. N E T • 9

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